Canceling membership. Contact Weight Watchers customer service. This estimate is based upon 2 WW Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. I am proud that I had the opportunity to work for a company that has evolved over decades and done a great deal of good. We've never had a program as customized or groundbreaking as myWW. The company is forever changing so there are a lot of rules and procedures to remember. Have a question or need help? Sharing is what powers GetHuman's free customer service contact information and tools. We're here to help. I don't think there was anything hard about working from home. are offered to corporate employees only. Not the best but by far not the worst . What is the interview process like at WW International, Inc. (Weight Watchers)? Worked from home, incoming calls. I stopped going to WW in December ****. Each person is allowed a set number of daily points. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Technical Support For technical inquiries regarding our website. Management easy to work with. If you need help or would like to stop receiving our texts, here's how: HELP and STOP instructions: Text HELP to TRYWW (87999) for help Text STOP to TRYWW (87999) to cancel For additional help, send email to customerservice@weightwatchers.com or call 1-800-651-6000. If you have not yet received your Monthly Pass card and it has been more than two weeks, please contact Customer Service for assistance. Learn about WW International, Inc. (Weight Watchers) culture, salaries, benefits, work-life balance, management, job security, and more. Company tries to make the environment culture pleasant. but then it was phased out. You suppose to work with two computers, they never gave me an extra computer in order for me to do my job correctly. Cancellations You can call Weight Watchers at toll free number, write an email, fill out a contact form on their website www.weightwatchers.com, or write a letter to WW International, Inc, 675 Sixth Avenue, 6th Floor, New York, New York, 10010, United States. This job is a good fit for someone who's looking work from home. The same great prices as in store, delivered to your door with free click and collect! What I really liked was that I was trained well for working at home as a customer service agent. While working at weight watchers, I got very sick, because the work environment is dirty, the floors are dirty, the cubicles are very nasty, so you will get sick while working there, because a lot of employees did. Occasionally Weight Watchers will send alerts to our members. And you can click here if you want to compare all the contact information we've gathered for Weight Watchers. In total, Weight Watchers has 1 phone number. when i started they did. Great people to work with and relaxing in jeans, nasty environment and computer problems all the time, A positive healthy place to work really laid back but not slow calls come in a lot so before you know it your shift has ended. based on his or her current weight. People rely on reviews to make better decisions. Hours: Mon-Fri 8am-6pm EST; best time to call: 8:15am, Trying to register a * month program I purchased thru QVC. If you think this information is inaccurate or know of other ways to contact Weight Watchers please let us know so we can share with other customers. Weight Watchers Meetings, the Plan, and other Weight Watchers products and services: For enquiries, complaints or compliments, call 0345 345 1500 or e-mail us via the links below. It's great for a place holder, not great for a career. Productive workplace. the company has no advancement. I called back and chose a different prompt to speak to someone about membership thinking that line might work and that disconnected, too. Hours were not consistent and pay was not enough. It’s amazing that a company that was founded by a woman, headed by a woman and is supported by mostly women can treat its woman employees, in the field, so poorly. can be a fun environment but it can also be very stressful. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Weight Watchers in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Weight Watchers, compared by speed and customer recommendations. I liked to hear the callers tell me about their weight loss success stories and their mistakes and to also share mine. Social Media Customer Service Representative, It was fun to have my own Weight Watchers account for free, I will review this company as poor with the care of their agents, Working as Customer Service Representative. What is the best part of working at WW International, Inc. (Weight Watchers)? No matter your question, our support team of experts are here to help. But when I call the only published # for WW customer service (1-800-651-6000) and follow the prompts for billing questions the call disconnects. Our community is ready to answer. Weight Watchers is a way of eating and living that you can sustain literally for the rest of your life. The next best way to talk to their customer support team, according to other Weight Watchers customers, is by telling GetHuman about your issue above and letting us find somebody to help you. While 800-651-6000 is Weight Watchers's best toll-free number, there are 2 total ways to get in touch with them. Management and plenty of office politics if you're into that stuff.. Not me! Weight Watchers is not a crash diet; it's not a fad, either. Employees or member services no longer matter, retail sales takes presidents over member services and customer satisfaction. I Want to be sure there are no charges for canceling. Work from home, no commute, & more time with family. Shop. They never sent me... New to WW and desparately need help in how-to’s. Besides calling, the next favorite option for customers looking for help is via team@weightwatchers.com for Customer Service. and the management was the worst.. Ive been there for 3 months without knowing who my supervisor's name. Providing proven results to combat obesity. Contacting Weight Watchers. They give very little training for a private contractor position. Thank you for being a Lifetime member! For help with subscribing to Weight Watchers eTools, Weight Watchers OnlinePlus and Weight Watchers. While in training I only learned a bit, but the employee's are there to assist. To add this FREE app to your iPad, iPhone or iPod Touch, tap the App Store on your main screen. Cancelling your Weight Watchers … Call us on 0345 345 1500 or email us on help.uk@ww.com. I worked at Tele-Tech for Weight Watchers temp 3 months full-time.. While Weight Watchers does not offer live chat, they do have a phone number. There are several ways to reach out to us. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Weight Watchers International Customer Service. A little unorganized and the pay could be a lot better but overall it's a job, weight watchers was an okay place to work the management and co workers were very nice but the pay isnt good enough for the type of stress that you go through each and everyday. Sometimes customers credit card charges paid for other weight watchers membership because the computer messed up, so while you will be working there expect that. fiber content. Trying to login to account, says I don’t have a subscription and I do, paid Nov **, ****. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Contact us. We are not a retail operation we are a customer oriented business. The computers always either frozen up, or it will shut down in the middle of a call. with not training level for new hires. What is the vacation policy like at WW International, Inc. (Weight Watchers)? Money wise there's no increase nor advancement with in the company unless youve been there for 5-10yrs and still theres no guaruntee. While 800-651-6000 is Weight Watchers's best toll-free number, there are 2 total ways to get in touch with them. Login Help For questions about your user name and/or password or for help with logging in. This is Weight Watchers's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Weight Watchers agent. All documents required under the Accessibility Standards for Customer Service… Customer Service Representative salaries at WW can range from $10-$13. You’ll get an automated receipt when your email has been received. See all Customer Service Representative salaries … I liked it when they told me about rewards they have received for reaching their goals. Shop online at ASDA Groceries Home Shopping. What is the most stressful part about working at WW International, Inc. (Weight Watchers)? Need help choosing the right plan for your wellness and weight loss goals? Most enjoyable: resolving customer requests. What questions did they ask during your interview at WW International, Inc. (Weight Watchers)? In short, the two companies are not related. all WW International, Inc. (Weight Watchers) reviews for Customer Service Representative (34 reviews) all WW International, Inc. (Weight Watchers) reviews worldwide (448 reviews) Claim this company page. While 800-651-6000 is Weight Watchers's best toll-free number, there are 2 total ways to get in touch with them. It is and alright company to work for . Reviews from WW International, Inc. (Weight Watchers) employees about working as a Customer Service Representative at WW International, Inc. (Weight Watchers). Please call 1-800-387-8227 or send an e-mail using the Technical Support link below. Dealing with irate customers was an almost every day thing. In the last several years, upon Oprah Winfrey’s involvement, management has taken a very successful member oriented company and very quickly destroyed its customer satisfaction, employee dedication and overall continued success. Trainers were great. WW is the #1 Doctor Recommended Weight Loss Program† †Based on a 2020 IQVIA survey of 14,000 doctors who recommend weight-loss programs to patients. Once you think you have it everything changes again. Attend. no windows I hate being inclosed in a cubical. In total, there are 2 ways to get in touch with them. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Ways to contact us: Call: Phone us on 131 997 (AU) or 0800 009 009 (NZ), 9AM - 5PM excluding public holidays Live Chat: Please chat via the pop up on our main website to connect with our care team Community For questions about Community and feedback and suggestions. I signed up last night but can't get any info, having problems with the ww app on my cell phone. I learned to have a lot of patience with this job. A work day was just making calls and receiving calls. Still have a question? This job is for people who are in school or looking for something part time. Join now. How did you get your first interview at WW International, Inc. (Weight Watchers)? Once in the App Store, select the icon of a magnifying glass located at the bottom of the screen, then type "Weight Watchers Mobile" in the input field. My team Supervisor was wonderful. Digital 360 Coach-led events. The next best way to talk to their customer support team, according to other Weight Watchers customers, is by telling GetHuman about your issue above and letting us find somebody to help you. The best phone number for Weight Watchers is their 800-651-6000 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Management has no idea of field operations. I can revoke my consent at any time through the unsubscribe link in the email or message. I would like to receive the WW newsletter and be informed about offers and events via e-mail. They careless if employees experience unexpected mishaps in their lives, HR does not respond back to you directly or at all. WW International, Inc. (Weight Watchers) Reviews by Job Title, See more WW International, Inc. (Weight Watchers) reviews by job title, WW International, Inc. (Weight Watchers) Reviews by Location, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. Besides calling, the next favorite option for customers looking for help is via team@weightwatchers.com for Customer Service. Even if you aren't counting points, you can follow the list of 200+ 0 point foods to keep you full, and follow my tips for losing weight faster. The environment is jeans are business casual, so its relaxing. If you think this information is inaccurate or know of other ways to contact Weight Watchers please let us know so we can share with other customers. Back to Monthly Pass Weight Watchers is a good place to work, great atmosphere and working with the customers is a plus. The Weight Watcher's 1.2.3 Success Plan is based on a point system. There isn't a lot of room for career advancement and in general its pretty stressful. And you can click here if you want to compare all the contact information we've gathered for Weight Watchers. It was a temp job..nothing to flashy about this place.. work and life balance sucked. If you were to leave WW International, Inc. (Weight Watchers), what would be the reason? Employee's are friendly to work with. Here are the number of points allowed based on your current weight: Less than 150 lbs --- 18-25 pts I have been billed for the last * months even though I have weighed in and have been be... Website is stuck when I enter my credit card number to open WW account. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Initial Weight Watchers International complaints should be directed to their team directly. How Do I Cancel My Weight Watchers Membership? While we've always offered personalized SmartPoints Budgets based on age, weight, height, and sex, we've never offered three unique ways to experience the WW journey. I've learned to sell memberships and did very well. I don't remember ordering anything from Weight Watchers for $**.**. Average WW International, Inc. (Weight Watchers) Customer Service Representative hourly pay in the United States is approximately $11.77, which is 10% below the national average. Is Indeed your favorite place to learn about companies? Want to know more about working here? Questions about WW International, Inc. (Weight Watchers), What advice would you give the CEO of WW International, Inc. (Weight Watchers) about how to improve …. Parking under the building get away from the heat and the snow. The next best way to talk to their customer support team, according to other Weight Watchers customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via … The Company is great if you never want to go anywhere or move up. To cancel your Weight Watchers eSource or Weight Watchers Online account. Oprah Winfrey has found a CEO, in Mindy Grossman, who is willing to support her do good works at the expense of the company and it employees, mostly women I might add. U.S. News & World Report ranked WW the #1 Best Diet for Weight Loss and #1 Best Commercial Diet Plan for 10 years in a … Each food is assigned a point value based on its calorie, fat and. Emailing or Calling to Cancel Go to the email cancellation form. How Else Can We Help You? It's not always clear what is the best way to talk to Weight Watchers representatives, so we started compiling this information built from suggestions from the customer community. Another thing is the opportunity to try the program at a reduced rate. We've created these shortcuts and apps to try to help customers like you (and ourselves!) What is the work environment and culture like at WW International, Inc. (Weight Watchers)? How Much Does Weight Watchers Cost Per Month? Free lunches, snacks etc. Working with Teletech is good so far. You can help! For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Login. How Do I Cancel My Weight Watchers Account and Get a Refund? Women rate the female-friendliness of their workplaces on, Chat/Email Customer Service Representative. but the program is great. Good place to work. Please keep sharing your experiences so we can continue to improve this free resource. Press 4, then 5 then 2 to decline the survey. If you were in charge, what would you do to make WW International, Inc. (Weight Watchers) a better p…. Common problems addressed by the customer care unit that answers calls to 800-651-6000 include Cancel Service, Signup For Service, Upgrade Account, Account Access, Update Account Info and other customer service issues. Help them out by rating your employer. GetHuman builds free tools and shares information amongst customers of companies like Weight Watchers. Receptionist/Customer Service, involved weighting and counseling members. Ask a question about working or interviewing at WW International, Inc. (Weight Watchers). We've created these shortcuts and apps to try to help customers like you (and ourselves!) If you want a job where you are under paid, under appreciated and not valued at all WW formerly Weight Watchers is the company for you. Unlimited Workshops Virtual or in-person workshops. They are very unorganized and impolite. Training was very informative & fun to learn. Weight Watchers welcomes your feedback to improve accessibility for customers with disabilities. Weight loss & diet. How Do I Connect My Weight Watchers Etools? As long as you are flexible and willing to continue to learn with a good customer service attitude you'll be fine. How many vacation days…. If you have not weighed in at a WW Studio meeting Lifetime requirements (up to two pounds above your goal weight or under), monthly charges of … We can help. Field employees, which are the backbone of the company are underpaid and under valued, you’re not even given water! The management was the only saving grace I had there and by the time I left they were cutting managers left and right while outsourcing to the Philippines. Extremely poorly managed. This phone number is Weight Watchers's Best Phone Number because 37,002 customers like you used this contact information over the last 18 months and gave us feedback. The Weight Watchers call center that you call into has employees from Kansas and is open Mon-Fri 8am-6pm EST according to customers. You will never see any help assist on the floor unless people complain. Be the reason ask a question about working or interviewing at WW International Inc.. 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