Sales: 866.966.1122 Customer Service: 888.867.6055. Open communication and great relationships are paramount at Twin Star Home. Another added benefit to shopping at eFireplaceStore.com is that orders over $99 receive FREE Ground Shipping withinthe lower 48 states. You can call Duraflame at (866) 552-3015 toll free number, write an email, fill out a contact form on their website www.duraflame.com, or write a letter to Duraflame, 2879 Saint Rose Parkway, 200, Henderson, Nevada, 89052, United States. Northwest Fireplace & Chimney, LLC. We are here for you and would love to assist you by phone at (360) 491-4060 or email at service@nwhearthandhome.com Thank you for your understanding! Duraflame brand electric fireplaces & heaters are manufactured and distributed by Twin-Star International, DURAFLAME® WIND RESISTANT FLEX NECK UTILITY LIGHTER, DURAFLAME® WIND RESISTANT UTILITY LIGHTER, Duraflame brand fire glass & fire pits are manufactured and distributed by American Fire Glass. When you are ready to move ahead with the fireplace of your dreams, a local expert is here to assist you. Contact Us. All rights reserved. For answers to our commonly asked questions, visit our FAQs. We can't wait to hear from you to see what we can do together. Find a store near you or order online and pick up in store. Use our home decor advice, information and inspiration to create the home of your dreams. M-Th: 8am - 7pm CST Fri: 8am - 5pm CST Sat: 10am - 3pm CST Also for: 80-2000a-54, 80-2000a-42. If you have questions or concerns regarding your electric bills, NWE wants to hear from you. Regency fireplace products are built to exacting standards, with every element carefully considered. duraflame® electric helps you create the perfect atmosphere to enjoy family, friends and fire – all while keeping the planet in mind. LED Fireplaces We’re here to help. Some of our Coleman customer contact team members are working reduced office hours as a safety precaution due to the coronavirus affecting the regions where we operate. User Guides & Manuals. Assembly Required furniture cannot be returned once the box has been opened. See for yourself how electric stoves, fireplaces, and heaters make an environment everyone can cozy up to. Find out how TK Classics™ helps you create your outdoor retreat. Service Time: 9:00 AM --5:00 PM, Monday to Friday. Your message has been sent successfully. Canad a. Montana (888) 467-2669: South Dakota / Nebraska (800) 245-6977 Electric Fireplace, NO HEAT by Northwest. Bring the luxury and modern comfort of a real fire place to your home with this stunning 50 in. Today’s fireplaces are designed to provide you with the levels comfort and control you expect, at the touch of your fingertips. Customer Service: Tanya. Because style doesn’t have to stop at your entertainment room’s door. If any parts are missing or damaged in any way, please contact the manufacturer via their 800 number. Customer Billing Assistance NWE realizes many of their customer’s situations are changing rapidly. Best Buy has honest and unbiased customer reviews for Northwest - Fire and Ice Electric Fireplace - Black. Our contact information is as follows: eFireplaceStore.com 5680 E. Shelby Drive Memphis, TN 38141 For customer service: Phone: 1-800-203-1642 or by submitting an inquiry. Along with energy-saving LED technology, this fireplace instantly transforms your living space into a completely unique atmosphere with adjustable brightness, multicolor flame effects, and a crystal media background. Contact Person: David Website: http://www.puraflame.com. Read helpful reviews from our customers. Northwest Electric fireplace Installation and operating instructions. If you have no internet connection, use your mobile device to visit the link below. The kathy ireland® Homes and Gardens collection helps you create your own backyard sanctuary with a blend of timeless beauty and casual elegance that is built to last for all the moments you’ll want to remember. Important Notice: Please note that due to the COVID-19 virus continuing to wreak havoc on the world, we have undertaken a number of new precautions. Phone: 1 (877) 486-9123. Contact Center Hours: Monday through Thursday: 8:00 a.m. to 4:30 p.m. (CST) Friday: 8:00 a.m. to 4:00 p.m. (CST) Closed Saturdays, Sundays and most major U.S. holidays. We have been providing Gas Logs, Fireplaces, Fireplace Insert Solutions, Wall heaters, Garage heaters for the past 20 years to help our consumers stay warm all across the country. 1367 Industrial Road. You may then reselect other merchandise, or we will gladly refund your money. In October of 2019 the fireplace insert quit working. We'll get back to you shortly. FPI Fireplace Products International Ltd. 6988 Venture St. Delta, British Columbia Canada, V4G 1H4. For questions about products, please contact Consumer Affairs by submitting a message using the form below, email us at info@duraflame.com, or visit our FAQs. Electric Fireplace-Indoor Freestanding Space Heater with Faux Log and Flame Effect-Warm Classic Style for Bedroom, Living Room and More by Northwest 4.4 out … Sales: 866.966.1122 Customer Service: 888.867.6055. Common Questions. For repair, call 1.800.921.8104 and follow the prompts. At NWE we are proud to have served you for 100 years. Shop All; Free Standing Fireplaces; Fireplace Inserts; Wall Mount Fireplaces; Fireplace Mantels; Fireplace Cabinets; Popular Brands. Warranty Information. Our eStore is not available at this time. To become a Twin Star authorized retailer: © Copyright 2020 Twin Star Home. Not only does this fireplace accessory provide a realistic glowing flame and ember effect that rolls and pulsates like a real fire, it also provides supplemental heating in a room of up to 400 square feet! This company offers Fireplace/Chimney Service, Chimney Caps, Chimney Repair, Dryer Vent … ClassicFlame® has been bringing people together around the warmth and comfort of an electric fireplace for over two decades. M-Th: 8am - 7pm CST Fri: 8am - 5pm CST Sat: 10am - 3pm CST I contacted the manufacturer as it has a 1 year warranty. Dealer Services: 1-800-668-6663. ProCom Heating Inc. We are the one of the leaders in USA Manufacturing of heating appliances. Phone Number: 844-377-5786. View and Download Northwest 80-2000A-36 installation and operating instructions manual online. We strive to maintain this attention to detail past the point of purchase, via our comprehensive Limited Lifetime Warranty and comprehensive customer support. Thank you for allowing our product to be the backdrop for those special moments. Sign up to receive updates, trends, and innovations. Get in Touch. Over the years, valuable memories will occur around the warmth and comfort of your fireplace. At this time we will remain open but for the safety and security of our staff we are reducing our hours of operation from 7:30am to 4:00pm. At Dimplex you get much more than just the best electric fireplace in the world. Our styling tips can help ensure your home is beautiful, comfortable and fits the way you live. Customer Contact. Monday - Friday. Cambridge, ON N3H 4W3. Dimplex offers exclusive in-home service on many of our electric fireplace products. Use & Care Videos. Dimplex. Page 1 1-800-934-9194 Owner’s Manual Quality checked by: Serial Number Model Number Part Number Valued Customer, Thank you and congratulations for purchasing an Electralog electric fireplace. Check for a … See for yourself how electric stoves, fireplaces, and heaters make an environment everyone can cozy up to. You can also connect with Heat & Glo experts by phone or email on anything from troubleshooting to service. 8:00 a.m. - 4:30 p.m. EST. Making entertainment spaces beautiful AND functional is why Bell’O® is the name you trust for quality and attention to detail. 2879 Saint Rose Parkway Suite 200Henderson, NV 89052702-803-7701, For inquiries regarding national and international wholesale purchase information for retailers and distributors.sales@duraflame.com, (Manufactured and Distributed under Brand License by Twin-Star International, Inc.) Contact Twin-Star. US Corporate Mailing Address Fireplace Products U.S., Inc. PO Box 2189 PMB 125 Blaine, WA United States, 98231 Hours of Operation: 7:00am – 4:00pm PST (Monday to Friday, excluding Statutory Holidays) Phone: 604-946-5155 Fax: 604-946-4349 duraflame® electric helps you create the perfect atmosphere to enjoy family, friends and fire – all while keeping the planet in mind. Superior Fireplaces offers a complete line of indoor fireplaces, outdoor fireplaces, fireplace inserts, wood, and gas burning stoves, gas log sets and fireplace accessories. Astria Fireplaces offers a complete line of indoor fireplaces, outdoor fireplaces, fire pits, gas log sets and fireplace accessories. Experience the beauty for yourself. Our eStore is not available at this time. 80-2000A-36 indoor fireplace pdf manual download. Living your best life outdoors means creating backyard spaces that offer both beauty and comfort. e-Flame USA; View All; Info Washington, USA info@eflameusa.com Subscribe to our newsletter. 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